Shipping & Return Policy

Shipping:

We deliver products Australia wide using Australia Post eParcel and couriers. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are typically dispatched within 2 business days. Shipping times are estimated at between 2-5 business days depending on your location within Australia.

If you wish to change the delivery day, please ensure that you notify us at least 24 hours prior to the scheduled delivery day. If you are purchasing large items (size) of furniture, please ensure that you know whether the items will permit the safe delivery of purchased furniture into your home.

Please examine all goods prior to signing the acceptance of the product in good condition. Any damages must be reported to the delivery/courier driver and recorded on our delivery sheet. Megalo Butso Man is not responsible for any damages that may occur, resulting from you not checking goods direct from the Store or Warehouse. If no-one is at home on the arranged delivery day, a second delivery fee will apply.

Megalo Butso Man are not responsible for any furniture items that do not fit into your house, apartment, your lift leading to your property, stairways, corridors and doorways, and we will not refund or exchange if this occurs. Our delivery driver/s will take the utmost care and responsibility when delivering your product into your home, however we are not responsible when there is a real risk that the goods and or your premises will be damaged due to poor accessibility. Our delivery driver/s will inform you on arrival should they decide this to be the case. The goods may then be left at the safest agreed point or you may decide to sign an indemnity (if offered) and waiver for any damage to product or premises as a result of our drivers being requested by you to attempt such a delivery.

Returns:

Our products come with guarantees that cannot be excluded under the consumer laws in Australia. You are entitled to reject, have the item replaced or refunded for a major fault should the goods fail to meet the purpose intended. If there is a minor failure with the product, you are entitled, at the election of Megalo Butso Man, to have the product repaired within a reasonable time, have the goods replaced or be refunded the purchase price of the goods.

In the event of a significant error in shipping, we will contact you to advise of correct charges or cancel the order and issue a refund if necessary.

We are unable to provide refunds or exchanges for change of mind. Please select your items carefully.

 

Cart
  • No products in the cart.
Loading...